SNOC
Sharjah National Oil Corporation (SNOC) is a government-owned oil and gas producer based in the Emirate of Sharjah, United Arab Emirates. As a key player in the energy sector, SNOC is committed to innovation and operational excellence in its exploration, production, and distribution activities.
Client Challenge
SNOC recognized the need for a robust communication platform that could streamline internal communications, facilitate seamless interactions between employees and different departments, and provide a centralized repository of knowledge. To address these challenges, SNOC approached us to develop a comprehensive intranet solution with an AI-based knowledge base.
Project Objectives
Enhanced Employee
Communication
Establish a centralized platform to foster effective communication among employees, regardless of their department or location within the organization.
Departmental
Interactions
Facilitate smoother interactions between different departments, improving collaboration and information exchange.
AI-Based
Knowledge Base
Implement an artificial intelligence-driven knowledge base to enhance employee productivity by providing quick access to relevant information.
OUR APPROCH
Stakeholder
Workshops
We conducted workshops with key stakeholders from various departments within SNOC to identify specific communication and collaboration needs.
Customized Intranet
Development
The intranet was designed to align with SNOC's organizational structure and included features such as departmental forums, news feeds, and event calendars to encourage employee engagement.
AI-Driven
Knowledge Base
Leveraging advanced natural language processing algorithms, we developed an AI-based knowledge base that continuously learns from user interactions, ensuring the most relevant information is readily available.
User Training and
Adoption Strategies
To ensure successful implementation, we provided comprehensive training sessions for employees and implemented adoption strategies to encourage active participation in the new platform.
key features
Centralized Communication Hub
Dedicated spaces for each department facilitated targeted discussions and information sharing, fostering a sense of community and collaboration.
Departmental Forums
Dedicated spaces for each department facilitated targeted discussions and information sharing, fostering a sense of community and collaboration.
AI-Driven Search
The knowledge base employed AI algorithms to provide personalized and contextually relevant search results, improving the speed and accuracy of information retrieval.
Integrated Communication Tools
Seamless integration with communication tools such as instant messaging and video conferencing enhanced real-time collaboration.
MEANINGFUL IMPACT
Improved
Collaboration
Departments experienced increased collaboration, with employees having easy access to relevant information and resources.
Centralized
Information Repository
The intranet served as a comprehensive repository for official communications, reducing reliance on scattered communication channels.
Enhanced
Employee Productivity
The AI-driven knowledge base reduced the time employees spent searching for information, allowing them to focus on core tasks.
Positive
Employee Feedback
Employees appreciated the user-friendly interface and the improved efficiency in communication and information retrieval.
Our collaboration with SNOC in developing an intranet solution and implementing an AI-driven knowledge base demonstrated our commitment to enhancing internal communication, collaboration, and productivity within the organization.
The successful integration of these technologies has positioned SNOC as a forward-thinking and technologically advanced entity within the oil and gas industry, fostering a more connected and efficient work environment.