From Clicks to Conversions: Unleashing E-commerce Success through Strategic Digital Marketing!

Timehouse is the perfect destination for those seeking a luxurious and functional chronograph. They are a retail and distribution company based in Dubai that specializes in selling watches, bags, luggage, and toys. One of their unique selling points is that they offer a wide range of world-renowned watches at competitive prices. Their vast collection is what makes them stand out, and their impressive selection is sure to captivate any watch enthusiast. They have been committed to providing customers throughout the Middle East with the latest and most affordable products from some of the world's most renowned brands since 2011.

Project
Background

The client is a supplier of branded watches in the UAE. The client had recently launched their business into the e- commerce industry.

Client’s goal was simple: increase ROAS (Return On Ad Spend) and increase sales. When we started on this account, ROAS was at 1.0 - essentially breaking even.

Our baseline ROAS for any e-commerce campaign is 2.0 at an absolute minimum, with a benchmark ROAS of 4.0.

Service Approach

Our service approach was comprehensive, encompassing various aspects of digital marketing including search engine optimization (SEO), social media marketing, pay-per-click (PPC) advertising, email marketing, and content creation. We aimed to create a cohesive digital marketing ecosystem that would not only boost brand visibility but also drive targeted traffic to their online store and increase conversions.

Challenges

The e-commerce industry is highly competitive, with numerous players vying for the attention of consumers.
Our client faced several challenges:

Limited Brand Awareness

Despite offering high-quality products, the client struggled to establish a strong brand presence in the market.

Low Website Traffic

The client's website was not receiving sufficient traffic, resulting in low sales and conversions.

Ineffective Marketing Channels

Previous marketing efforts were not yielding the desired results, with ineffective use of social media, PPC campaigns, and other digital channels.

Poor Conversion Rates

Even when driving traffic to the website, the client faced challenges in converting visitors into paying customers.

Our Strategy or Execution

To address these challenges and drive e-commerce success for our client, we implemented the following strategy:

The first step - before anything else could be done - was to fix issues with conversion tracking. Without correct conversion data, it would have been impossible to manage the account and scale. Conversion data tells us information about who buys when they buy, and what they buy. We use this to identify trends and make campaign decisions.

Comprehensive SEO Optimization

We conducted in-depth keyword research and optimized the client's website for relevant search terms to improve its visibility on search engine results pages (SERPs). This included optimizing product pages, metadata, and implementing technical SEO enhancements.

Strategic Social Media Marketing

We developed a tailored social media strategy focused on engaging the target audience across platforms like Facebook, Instagram, and Twitter. This involved creating compelling content, running targeted ad campaigns, and fostering community engagement to build brand loyalty.

Data-Driven PPC Campaigns

Leveraging insights from market research and analytics, we devised highly targeted PPC campaigns aimed at reaching potential customers at various stages of the buying journey. We optimized ad copy, bidding strategies, and landing pages to maximize ROI and drive conversions.

Email Marketing Automation

We implemented email marketing automation to nurture leads, re-engage past customers, and promote new products or offers. Personalized email campaigns were designed to deliver relevant content and drive repeat purchases.

Content Creation and Distribution

We developed engaging and informative content including blog posts, product guides, and videos to educate and inspire consumers. Content distribution strategies were employed to amplify reach and drive organic traffic to the website

Result

Results over the 6 month period exceeded all targets: Simply put, the results of our e-commerce strategy have been tremendous.

Time House's ROAS when we took over was literally non-existent. Since then, it has gotten better and more effective month after month, like a knife slowly being sharpened over time. At the end of the first 6 months, Time House's ROAS was 14.87 (That is $14.87 of revenue for every $1 of ad spend) and the overall 6-month ROAS, including the non-existent start, was 10.54 Our incredibly effective marketing strategy took Time House's monthly sales from a meager $800 in the first month...to just shy of $40,000 in the 6th month.

We received positive feedback from the client that apart from the sale, we had delivered more compared to other DM partners in terms of branding, consistency, and reporting